Legal
Privacy policy
Information we collect
We collect information needed to process produce orders, buyer accounts, supplier relationships, payments, delivery support and customer communication. This may include names, phone numbers, email addresses, company details, delivery information, order history, payment references and support messages.
How we use information
We use information to operate the service, confirm orders, support payments, issue receipts, coordinate delivery, respond to support requests, manage buyer and partner records, improve reliability and maintain operational evidence.
WhatsApp, email and service messages
OneFarmTech may use WhatsApp, email, phone calls or platform messages to communicate about orders, payments, receipts, delivery updates, support issues and account activity.
Sharing and service providers
We do not sell personal data. We may share limited information with service providers such as payment processors, delivery partners, hosting providers, communication tools and operational support tools where needed to provide the service.
Retention and correction
We retain records where needed for operations, payment evidence, customer support, accounting, dispute handling and compliance. Users may contact us to request correction of inaccurate information.